Value Proposition
Value Proposition
People from critical call dispatching services in the enterprise and public sector such as receptionist, VIP secretary, attendant/assistant or call center agent today require powerful operator consoles to efficiently handle and manipulate a very large number of incoming calls.
The IP Touchphone appliance, powered by IP Trade, addresses this need and offers advanced call handling features. Some of the benefits include:
- Seamless integration as a phone SIP endpoint to the corporate IP infrastructure making use of the company dial plan & simplifying management;
- Touchscreen device – advanced call manipulation at finger tips;
- Leading edge call features – Multiple call queuing, advanced contact management and directory lookup, boss-secretary feature set;
- GUI versatility – Highly configurable user interface allowing multiple widget configurations to meet various business scenarios;
- Easy voice recording – integrated recording solution with full call detail recording and search capabilities;
- Scalability – with a centralized IP architecture, appliances can be extended to new offices without the need for additional infrastructure;
- Highly resilient architecture – makes use of existing industry-standard network infrastructure to deliver quick, easy and cost-effective deployment and management;
Axylink Services
As a
Certified IP Touchphone Partner and an expert in
Cisco Networking and Unified Communications, we have the capability to provide you with high-grade professional services to design, implement and maintain your company dispatching telephony services at highest level of efficiency while keeping yours costs under firm control.
